Welcome to BITE ME

You must have an active Team RH membership to gain access to BITE ME. If you don't have one or need to renew, please visit https://teamrhfitness.com/pricing
If you have an active membership, follow these steps:

1. Go to the App Store or Google Play Store and download or update both the BITE ME app AND the Team RH app. Make sure you're on the latest version.
   [Team RH iOS = 1.8.5, Team RH Android = 1.9.1, BITE ME iOS = 1.1.1, BITE ME Android = 1.1.2]
2. Go to Settings in the Team RH App and scroll down to "Food Tracker"
3. If you're already connected to MyFitnessPal, click "Manage" and "Unlink from MFP" and you can connect to Bite Me instead!
4. Sign into BITE ME using your Team RH log ins.
5. Add some food into your BITE ME food diary.
6. Return to the Team RH App and swipe down on the dashboard to refresh.

IMPORTANT: Make sure that you use the EXACT same email and password to log in to the Team RH App and BITE ME, otherwise it will not connect.

If you've forgotten which email address you used to log into the Team RH App, go to Settings and scroll to the bottom. Your email will be displayed here.

If you've forgotten your password, sign out of the Team RH App. Click "Log In" and enter your email address. Click "Continue" and then "Forgot Password?". Follow the steps to reset your password.

If you've done the above and are still having issues, use the contact form below to ask the team for help.

If the nutritional information for the foods you're logging in BITE ME don't appear to be pulling through to the Team RH App, here's some steps to try:

1. Go to the App Store / Google Play Store and check both of your apps are updated to the latest versions
2. Go to Settings in the Team RH App and check that BITE ME is shown in the Food Tracker section, with a Manage button. If not, follow steps to disconnect from MFP and/or connect to BITE ME.
3. If nothing, add or edit a food in your Bite Me diary. Refresh your dashboard on the Team RH app by swiping down.
4. If still nothing, sign out of both Apps and sign back in, making sure you're using the EXACT same email and password combination. Then follow any steps needed to connect Team RH to BITE ME. Repeat step 3.

This feature is currently being built and will be added to the App in September. In the mean time, you might like to try using the Go-To function or logging your portion of each ingredient individually.

Rest assured, we know how important this feature is for a lot of you and we'll get it to you ASAP!

We recommend scanning the barcode of the food you're trying to add to confirm if it's in the database. If it's not, you'll be prompted to add it. This is also the best way to build the database for everyone!

If you do not have a barcode for the food you want to log, go to "My Foods" and click "Create a Food". You'll see an option to create a food that does not have a barcode here. Please note that these foods will only be visible to you.

If your targets are showing incorrectly in BITE ME, follow these steps:

1. Go to BITE ME and refresh your diary by swiping down on the screen
2. If this doesn't work, sign out of both the BITE ME and Team RH apps. Sign back in to both apps and ensure that you're using the EXACT same email and password combination.

Your BITE ME password is the same as your password for the Team RH app.

If you have forgotten this, please log out of the Team RH App, click "Log In", enter your email address and when you reach the password screen, click "Forgot password?"

Please read the list of known bugs below to check if it's something we're working on. If not, please use the form to submit to the team.

You might come across some foods with incorrect nutritional information or a Nutrient Density score that looks wrong to you. Please always report these foods - Our data entry team works through these reports every business day, so we usally get them resolved very quickly.