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Delivery Information

Team RH delivery FaQ infographic

Royal Mail Tracked - Aims to deliver in 2-3 working days

GRHAFT Set Shipping - We have linked up with DPDlocal to be able to offer you a Next Day service with a one hour time slot

INTERNATIONAL

SHIPPING INFORMATION

Since Brexit there have been a lot of complications with international shipping. We have worked tirelessly to successfully implement international shipping. We are trialling this service currently to Ireland only.

You may be wondering what your shipping service gets you?
We have linked up with DPDlocal to be able to offer you a Two Day service with a one hour time slot. Since Brexit the way goods are sent to oversea counties is dramatically different. There is now custom and import fees to pay. We tried to get these added into your initial delivery charge at point of checkout, but this was not feasible. So prior to goods being released from customs, you will be contacted to pay any charges required to the customs department. Once these are paid, goods will be released to dispatch.

What charges am I likely to pay?
You will have a customs fee (typically called ‘carriage fee’) and your countries standard import fee.

What happens if I don’t pay my custom fees?
Your goods will not be released from customs and will be returned to us. *please note: If goods are no longer required, then a return fee may be subtracted from your refund.

What are my weight limits?
Your service allows you to have up to 30Kgs shipped in one parcel.

Are you shipping to any other countries?
We are looking into expanding the counties we can shipped to, in order to meet the demand from our wonderful members.

International shipping additional information

  • Body Scales shipped internationally do not include batteries